Headways
Guides

Running a Diagnostic

Deploy the AI Readiness Diagnostic across your organization and interpret the results.

This guide walks you through deploying the AI Readiness Diagnostic to assess your organization's AI maturity.

Before You Begin

  • Ensure you have Admin access to your Headways workspace
  • Identify the teams or departments you want to assess
  • Allow 10-15 minutes per respondent for the diagnostic

Navigate to Home > Diagnostic in the Headways dashboard. Copy the diagnostic URL to share with your team. Each respondent gets a unique session.

Step 2: Complete the Assessment

The diagnostic walks respondents through five conversational sections:

  1. Current AI Usage - Tool adoption, frequency, use cases
  2. Leadership & Strategy - Executive sponsorship, roadmap, budget
  3. Skills & Training - Current capabilities, learning programs
  4. Data & Infrastructure - Technical readiness, security posture
  5. Culture & Change - Openness to AI, change management

Each section adapts based on previous answers, so the experience feels conversational rather than survey-like.

Step 3: Review the Report

After completion, the report provides:

  • Overall maturity score mapped to L0-L5
  • Section-by-section breakdown with specific indicators
  • Gap analysis highlighting areas for improvement
  • Recommended pilot based on your tier

Step 4: Plan Your Next Steps

MaturityRecommended Action
L0-L1Start with awareness workflows and executive briefings
L2Launch skill-building workflows for key teams
L3Deploy integration workflows and measure adoption
L4-L5Focus on optimization and advanced AI integration

Tips for Success

  • Run the diagnostic quarterly to track progress
  • Have leadership complete the diagnostic first to set the tone
  • Share results transparently to build organizational buy-in
  • Use the recommended pilot as your starting point, not a rigid prescription

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